Every Piece925 order ships via DHL Express, wherever you are. Here's how it moves from our studio to your door.
Made to order, then shipped
Most pieces are handcrafted to order. Please allow up to 30 business days from when your payment clears for your piece to be made. We'll notify you as soon as it's ready to ship. If the piece you ordered is already in stock, allow 3-5 business days for it to ship instead.
If your order includes both an in-stock piece and a made-to-order piece, we ship them together once the made-to-order piece is ready.
Business days do not include Saturdays or Israeli national holidays.
Shipping costs
Every order ships free, worldwide. It's one way we look after the people who wear Piece925.
Where we ship
We ship worldwide, with the exception of: Iran, North Korea, Syria, Lebanon, Pakistan, Yemen, Sudan, South Sudan, Afghanistan, the Palestinian Territories, Iraq, Russia, Qatar and Kuwait. These destinations aren't available at checkout.
International taxes, duties and customs
International orders may be subject to import duties, taxes and fees, set by the destination country and the pieces ordered. These are the responsibility of the recipient and are collected at the time of delivery.
Signature on delivery
Every order requires a signature on delivery.
Delivery address
Enter a complete, correct shipping address at checkout. If an address is incorrect, our courier will contact you by phone or text message to confirm the correct address before delivering.
Tracking your order
Once your piece ships, we'll email you a tracking number so you can follow it on the carrier's website.
Lost or damaged in transit
If your piece arrives damaged, or doesn't arrive at all, email us at [email protected] and we'll make it right.